The AI Front Office for
Plumbing
AI-powered call handling, booking, and follow-up — built for plumbing businesses.











Answer every call, book every job — around the clock.
Answer every call, book every job — around the clock.
AI CSR
A custom, human-sounding AI agent that answers calls, handles objections, books jobs into your CRM, and routes emergencies. 24/7.
Hybrid Call Center
Seamlessly transfer to Avoca's human CSR team when the AI can't handle the call — no customer ever hits a dead end.
Speed to Lead
Instantly respond to every inbound lead from any source — web forms, Google LSA, missed calls — before the competition.
Fill your board with the jobs you actually want.
Fill your board with the jobs you actually want.
Outbound Campaigns
Automated drip campaigns via calls, SMS, and email that re-engage past customers and win back lost leads.
Rehash & Follow-ups
Automatically follow up on unsold estimates, missed appointments, and lapsed maintenance agreements.
Caller ID & Customer Recognition
Know who's calling before you pick up. Avoca pulls customer history, lifetime value, and membership status in real time so your team can personalize every interaction.
Make every CSR perform like your best one.
Make every CSR perform like your best one.
Coach
Real-time call scoring that grades every conversation and surfaces coaching moments your managers would miss.
Analytics
Every metric in one place — booking rates, call volume, revenue attribution, and CSR performance dashboards.
Capacity Management
Intelligently scale outbound campaigns up or down based on your board, technician availability, and goals.
Proven by the Best in Plumbing
“That that is mainly because of Avoca being able to service more customers as opposed to in the past, not being able to answer the calls.”
Collapsing nine separate call center operations into a single AI-driven platform gave Granite Comfort one clean view of performance across its portfolio and unlocked a 20% YoY revenue lift at their pilot brand.
Granite Comfort
“The best decision I've ever made for the business.”
HL Bowman
Collapsing nine separate call center operations into a single AI-driven platform gave Granite Comfort one clean view of performance across its portfolio and unlocked a 20% YoY revenue lift at their pilot brand.
Granite Comfort
HL Bowman
Jobs booked with Avoca
Frequently Asked Questions
Every moment, handled.
See how Avoca transforms plumbing businesses with AI-powered call handling and booking.
Talk to Us