The AI Front Office for
Movers

Always-on call handling, booking, and follow-up, built around how a moving company actually quotes — from the first call to the last box off the truck.

Movers
1-800-GOT-JUNK?
College HUNKS Hauling Junk & Moving
Fire Dawgs
Junk Start Removal
You Move Me
Capture Leads

Book the move before they call the next company.

4:12 AMClosing today, need moversRouted to Tech
7:30 AMLocal move quote requestBooked 2:30 PM
SaturdaySingle-item piano moveBooked Mon 9 AM
11:58 PMApartment lease ending tomorrowRouted to Tech
Dec 25Job starts Monday, urgent cross-countryRouted to Tech
Mon 8:15Standard upcoming move bookingBooked Thu 10 AM
Capture Leads

Book the move before they call the next company.

AI CSR for movers

A custom, human-sounding AI agent answers every call and walks the caller through a real room-by-room inventory — flagging pianos, safes, and anything oversized — then quotes off your actual rates and books the job. The estimate matches what ends up on the truck.

4:12 AMClosing today, need moversRouted to Tech
7:30 AMLocal move quote requestBooked 2:30 PM
SaturdaySingle-item piano moveBooked Mon 9 AM
11:58 PMApartment lease ending tomorrowRouted to Tech
Dec 25Job starts Monday, urgent cross-countryRouted to Tech
Mon 8:15Standard upcoming move bookingBooked Thu 10 AM

Speed to lead

Whoever answers first usually wins the job. Avoca responds to web forms, missed calls, and quote requests in seconds — before the lead moves down the list.

Google LSA
Web Forms
Facebook
Yelp
Angi
Missed Calls
Avoca— connected

Hybrid call center

Interstate moves, binding valuation questions, disputes — anything that needs a human gets warm-transferred with the full call context already on screen.

AI Handling CallActive
CallerNeed to move out by end of month
AvocaHow many bedrooms? Any piano or safe?
Caller2-bedroom, big sectional
Monitoring
CSR ScreenWaiting
CustomerMike Johnson
Issue2BR local · sectional · weekend quote
ToneConcerned, urgent
PriorityHigh — safety risk
Book Jobs

Fewer no-shows. Fewer cold estimates.

Day 1SMSScheduled
Opening this week for your 2-bedroom local move
Day 3CallScheduled
Voicemail — Summer relocation
Day 5SMSScheduled
Saved your $89 2-bedroom local move rate
Day 7CallScheduled
Booked 2-bedroom local move — Fri 2 PM
Book Jobs

Fewer no-shows. Fewer cold estimates.

Outbound Campaigns

Automated drip campaigns via calls, SMS, and email that re-engage past customers and win back lost leads.

Day 1SMSScheduled
Opening this week for your 2-bedroom local move
Day 3CallScheduled
Voicemail — Summer relocation
Day 5SMSScheduled
Saved your $89 2-bedroom local move rate
Day 7CallScheduled
Booked 2-bedroom local move — Fri 2 PM

Pre-move confirmation

Automated confirmation calls ahead of move day to catch date changes, inventory changes, or access issues early — before a truck and crew are held for a job that falls through.

Post-Service Follow-UpHi Sarah, thanks for choosing us! How was your...
Draft
Summer Moving Season OutreachIt's time for your annual move planning...
Draft
0%open rate

Caller ID & Customer Recognition

Know who's calling before you pick up. Avoca pulls customer history, lifetime value, and membership status in real time so your team can personalize every interaction.

(512) 555-0147Waiting
Identifying...
CustomerMike JohnsonGold Member
Lifetime Value$4,20012 calls
Last ServiceLocal Move — Mar 15$420
MembershipGold PlanActive
Before first word...
Operate Your Team

Coach every call. Run a tighter dispatch board.

Call #847 — Jackie--/100
Objection Handling--
Process Adherence--
Tone & Empathy--
Booking Outcome--
Analyzing...
Operate Your Team

Coach every call. Run a tighter dispatch board.

Coach

Every call gets scored — a missed upsell, a pricing objection that didn't land, a booking that slipped through without a confirmed date.

Call #847 — Jackie--/100
Objection Handling--
Process Adherence--
Tone & Empathy--
Booking Outcome--
Analyzing...

Analytics

Booking rate, speed-to-lead, and call quality in one dashboard — populated by your own data from day one.

%Booking rate
Calls today
sAvg response
$KRevenue today

Capacity board

See trucks, crews, and open slots for the week at a glance — and let Avoca work the waitlist automatically when a slot frees up.

Weekly Board55% filled
MonTueWedThuFri
Truck 1
Truck 2
Crew A
Crew B
BookedUrgentOpen

Jobs booked with Avoca

Frequently Asked Questions

Every moment, handled.

See how Avoca transforms movers businesses with AI-powered call handling and booking.

Talk to Us