The AI CSR for
home services

Drive revenue, elevate reps, and deliver 10x better service — seamlessly integrated with tools like ServiceTitan.

Listen to a customer call

Experience it for yourself

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Trusted by leaders in Home Services

Avoca in Action

Listen to how Rescue Air and Plumbing leverages Avoca to improve CSR booking rates and monthly  sales

Respond  24 / 7

Answer calls instantly based on tech's availability, book jobs into your CRM, reschedule, and even transfer to a human. 

Outbound

Trigger text follow-ups and initiate happy calls or maintenance scheduling calls when the board gets low.

Coach

Automatically grade, QA, and reclassify 100% of CSR calls to unlock time savings, accurate data, and powerful insights.

Proven by the Best in Home Services

70% booking increase
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"We used live answering for the first 2/3s of the month and booked 5 calls. We used Avoca for the last ⅓ of the month and booked 43 calls"Eddie Cota, Owner
90% booking rate for after hour calls
Aire Serv Cota's Comfort
empathetic voice
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“When a hurricane knocked out our phones and internet, we couldn’t reach our clients — Avoca stepped in to answered every call and booked them.”Braquel Norwood, Office Manager
We stopped working weekends and grew revenue by $170K.
Top Flight Electric
24/7 CSR
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"Avoca gave me the ability to extend my service hours without having to extend my staff" Aaron Ruddick, Founder
Scale after hours without overhead
Reliable Comfort Heating and Air Conditioning

Effortless Setup

A quick call with our sales team is all it takes — from there, we’ll review your metrics to make sure you’re always getting more out of Avoca.

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"Avoca was so easy to set up. I can't describe how easy it was... it felt like nothing.
Christina Gutierrez
Customer Service Manager, AAA Service

Fast Results

Within 3 months, our customers see an average 12% increase in booking rates and 62% higher NPS scores compared to call centers.

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"When we switched to Avoca from our previous answering service our booking rate went from 55% to 90%. Our dispatch board got so full we had to hire more technicians!"
Nicki Cota
Owner, Aire Serv Cota's Comfort

Eliminate Abandoned Calls

Avoca ensures no customer is left waiting — if a call isn’t answered immediately by the team, it’s automatically routed to Avoca for instant handling.

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Before Avoca out customers were waiting 4 to 5 minutes, and sometimes they weren't getting answered at all. Now if we don't answer it, it's going strait to Avoca.
Phil Hopkins
Director of Operations, My Plumber Plus

Never miss a Call

Never miss a customer call again. Forget poor quality after-hours call-centers and let us handle them.

10x better employee training

Equip reps with real-time analytics and training to boost performance, success, and retention.

Personalized

We tailor to your business with seamless, hassle-free integrations—like ServiceTitan—to streamline your processes.