The AI CSR for
home services
Drive revenue, elevate reps, and deliver 10x better service — seamlessly integrated with tools like ServiceTitan.
Avoca in Action
Listen to how Rescue Air and Plumbing leverages Avoca to improve CSR booking rates and monthly sales
Respond 24 / 7
Answer calls instantly based on tech's availability, book jobs into your CRM, reschedule, and even transfer to a human.
Outbound
Trigger text follow-ups and initiate happy calls or maintenance scheduling calls when the board gets low.
Coach
Automatically grade, QA, and reclassify 100% of CSR calls to unlock time savings, accurate data, and powerful insights.
Proven by the Best in Home Services
90% booking rate for after hour calls
Aire Serv Cota's Comfort
We stopped working weekends and grew revenue by $170K.
Top Flight Electric
Effortless Setup
A quick call with our sales team is all it takes — from there, we’ll review your metrics to make sure you’re always getting more out of Avoca.
Watch The Testimonial
"Avoca was so easy to set up. I can't describe how easy it was... it felt like nothing.
Christina Gutierrez
Customer Service Manager, AAA Service
Fast Results
Within 3 months, our customers see an average 12% increase in booking rates and 62% higher NPS scores compared to call centers.
Watch The Testimonial
"When we switched to Avoca from our previous answering service our booking rate went from 55% to 90%. Our dispatch board got so full we had to hire more technicians!"
Nicki Cota
Owner, Aire Serv Cota's Comfort
Eliminate Abandoned Calls
Avoca ensures no customer is left waiting — if a call isn’t answered immediately by the team, it’s automatically routed to Avoca for instant handling.
Watch The Testimonial
Before Avoca out customers were waiting 4 to 5 minutes, and sometimes they weren't getting answered at all. Now if we don't answer it, it's going strait to Avoca.
Phil Hopkins
Director of Operations, My Plumber Plus
Never miss a Call
Never miss a customer call again. Forget poor quality after-hours call-centers and let us handle them.
10x better employee training
Equip reps with real-time analytics and training to boost performance, success, and retention.
Personalized
We tailor to your business with seamless, hassle-free integrations—like ServiceTitan—to streamline your processes.
