All IndustriesConstruction

The AI Front Office for
Construction

AI-powered call handling, booking, and follow-up — built for construction businesses.

Construction
Binsky Home Service
Binsky Home Service
CopperPoint
CopperPoint
Dream Lawn
Dream Lawn
Lloyd Home Service
Lloyd Home Service
Mr. Handyman of Northwest Central Maryland
Mr. Handyman of Northwest Central Maryland
Capture Leads

Answer every call, book every job — around the clock.

4:12 AMFoundation crack inspectionRouted to Tech
7:30 AMEstimate for kitchen remodelBooked 2:30 PM
SaturdayPermit question, new additionBooked Mon 9 AM
11:58 PMDrywall repair, water damageRouted to Tech
Dec 25Deck rebuild estimateRouted to Tech
Mon 8:15Bathroom renovation consultBooked Thu 10 AM
Capture Leads

Answer every call, book every job — around the clock.

AI CSR

A custom, human-sounding AI agent that answers calls, handles objections, books jobs into your CRM, and routes emergencies. 24/7.

4:12 AMFoundation crack inspectionRouted to Tech
7:30 AMEstimate for kitchen remodelBooked 2:30 PM
SaturdayPermit question, new additionBooked Mon 9 AM
11:58 PMDrywall repair, water damageRouted to Tech
Dec 25Deck rebuild estimateRouted to Tech
Mon 8:15Bathroom renovation consultBooked Thu 10 AM

Hybrid Call Center

Seamlessly transfer to Avoca's human CSR team when the AI can't handle the call — no customer ever hits a dead end.

AI Handling CallActive
CallerI've got a long crack running across my foundation.
AvocaLet's take a look — is it widening or letting in water?
CallerIt's gotten bigger since the spring rains.
Monitoring
CSR ScreenWaiting
CustomerMike Johnson
IssueFoundation crack + water intrusion
EquipmentSlab foundation (2022)
ToneConcerned, urgent
PriorityHigh — safety risk

Speed to Lead

Instantly respond to every inbound lead from any source — web forms, Google LSA, missed calls — before the competition.

Google LSA
Web Forms
Facebook
Yelp
Angi
Missed Calls
Avoca— connected
Book Jobs

Fill your board with the jobs you actually want.

Day 1SMSScheduled
Opening this week for your project estimate
Day 3CallScheduled
Voicemail — pre-season project planning
Day 5SMSScheduled
Saved your $89 project estimate rate
Day 7CallScheduled
Booked project estimate — Fri 2 PM
Book Jobs

Fill your board with the jobs you actually want.

Outbound Campaigns

Automated drip campaigns via calls, SMS, and email that re-engage past customers and win back lost leads.

Day 1SMSScheduled
Opening this week for your project estimate
Day 3CallScheduled
Voicemail — pre-season project planning
Day 5SMSScheduled
Saved your $89 project estimate rate
Day 7CallScheduled
Booked project estimate — Fri 2 PM

Rehash & Follow-ups

Automatically follow up on unsold estimates, missed appointments, and lapsed maintenance agreements.

Post-Service Follow-UpHi Sarah, thanks for choosing us! How was your...
Draft
Renovation Season Planning ReminderIt's time for your annual property inspection...
Draft
0%open rate

Caller ID & Customer Recognition

Know who's calling before you pick up. Avoca pulls customer history, lifetime value, and membership status in real time so your team can personalize every interaction.

(512) 555-0147Waiting
Identifying...
CustomerMike JohnsonGold Member
Lifetime Value$4,20012 calls
Last ServiceProject Estimate — Mar 15$420
EquipmentSlab foundation2022
MembershipGold PlanActive
Before first word...
Operate Your Team

Make every CSR perform like your best one.

Call #847 — Jackie--/100
Objection Handling--
Process Adherence--
Tone & Empathy--
Booking Outcome--
Analyzing...
Operate Your Team

Make every CSR perform like your best one.

Coach

Real-time call scoring that grades every conversation and surfaces coaching moments your managers would miss.

Call #847 — Jackie--/100
Objection Handling--
Process Adherence--
Tone & Empathy--
Booking Outcome--
Analyzing...

Analytics

Every metric in one place — booking rates, call volume, revenue attribution, and CSR performance dashboards.

%Booking rate
Calls today
sAvg response
$KRevenue today

Capacity Management

Intelligently scale outbound campaigns up or down based on your board, technician availability, and goals.

Weekly Board55% filled
MonTueWedThuFri
Estimates
Remodels
Additions
Repairs
BookedUrgentOpen

Jobs booked with Avoca

Frequently Asked Questions

Every moment, handled.

See how Avoca transforms construction businesses with AI-powered call handling and booking.

Talk to Us